Refund policy
Thank you for shopping with us! We want you to be completely satisfied with your purchase. If you need to exchange any uniform items, please read the following guidelines:
To start a return, you can contact us at shop@shacademy.org
- Exchanges Only: We offer exchanges for uniform items purchased from our store. Please note that we do not offer refunds.
- Condition of Items: To be eligible for an exchange, the item must:
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- Have original tags still attached.
- Be in unworn, unwashed condition.
- Not altered in any way.
- Exchange Period: Exchange requests must be made within [insert time frame, e.g., 30 days] from the date of purchase.
- Non-Eligible Items: We are unable to accept exchanges for items that do not meet the conditions above, including any that have been washed or used.
- Exchange Process: Please contact our customer service team at [insert contact info] with your order number and the reason for your exchange. Once your exchange is approved, you will receive instructions for returning the item. If you have any questions or need assistance, feel free to reach out to us at:Â shop@shacademy.org